Update Your Personal Details

Have your contact details changed since your card was issued ?

If so you should inform us of the change to:

protect your data and prevent your card from being misused if lost or stolen

ensure that we can contact you or respond to any customer service queries

participate in special offers and promotions where you wish to do so

// Keep your data up-to-date

Update Your Personal Details Form

Please note this section will only allow you to update any changes in your address and contact details. If your name has changed since your card was issued you will need to renew your CitizenCard.

Your CitizenCard No (16 digits)Enter the 16 digit card no from the front of your card

Given NamesEnter your given names

SurnameEnter your surname

Have you changed your name since your CitizenCard was issued to you?

Yes

No

If your name has been changed by Deed Poll, or through marriage or divorce since your card was issued, please give your OLD name below. If your name has changed you will need to email [email protected] with a scanned copy of your Deed Poll, Marriage Certificate, or Decree Absolute.

Your Mobile Phone (UK)

Current Email

Confirm Current Email

Have you moved address since we originally sent you your card?

Yes

No

Your Current Address

House no/name

Street name

City

Postcode

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. To finish updating your details use the submit button to send them to us.

Apply Online

// Get your UK ID Card

Apply Online

Apply for your CitizenCard using our paperless, online application system:

manage your application using your account
pay securely by debit/credit card or PayPal
no need to print forms or photos
no need to post anything to us

Apply Online

Important Points For Online Applicants

If you need your card right away, make an Urgent application using our paperless online application system.
Make sure you follow our photo requirements when you upload your photo.
If you don't have a valid Passport (UK or International), Photo Driving Licence (UK or European) or European National ID Card,
you need a referee - a professional person validating original document(s) or confirming your details from official records.
If applicable, check whether your referee completed the Digital Referee Declaration Form to submit their work details to us.
If applicable, make sure that your referee can be contacted by phone and email during office hours at their place of work.