CitizenCard FAQ's
100% Proof

The ‘100% Proof’ campaign promotes CitizenCard and other forms of valid ID to the bars and clubs of the licensed on-trade. The campaign assists door and bar staff to identify genuine ID.
CitizenCards, like photo driving licences, now display both holographic and UV (ultraviolet) security features. The 18+ and 21+ CitizenCards can therefore be trusted as 100% Proof of age.
For more information on these security features click here.
The ‘100% Proof’ Licensee Pack

A4 Valid ID poster – Display near the entrance so customers and staff can see the ID policy of your venue.
Application Forms – Door or bar staff can hand out forms to customers unable to produce valid ID. In training sessions, the form can be used to illustrate how confrontations with customers unable to show valid ID can be easily defused.

A5 ‘Trusted Proof’ Pamphlet – Explains to staff why CitizenCard can be trusted as 100% Proof: trusted PASS holograms; trusted verification process; and, trusted card features. The pamphlet can be viewed and downloaded from the link at the bottom of the page.

Envelope - the pack is delivered in the branded envelope shown above.
How do I obtain a pack?
On-trade licensee, or if you employ or train door and bar staff - we can supply you with free packs.
Multiple operator - you may want to produce co-branded packs and issue co-branded application forms (which offer revenue opportunities for your business). To find out more click here
UV Torches & Other Materials

Door staff are increasingly using UV torches to check if ID is valid – that’s why CitizenCards now display UV marks on the front and reverse of the card.
If you or your staff need UV torches (which can also check the UV marks on banknotes) we can supply them:
All prices include VAT, P&P
1 UV Torch £3.60 (inc. VAT, P&P)
10 UV Torches £32
50 UV Torches £149
We can also add to your order these materials free of charge:
A4 BBPA Challenge 21 poster
A4 Home Office Fake ID poster
A5 Saying No To Underage Drinkers pamphlet
To order100% Proof packs and/or UV Torches please email: ncatlow@citizencard.com





