CitizenCard FAQ's
Contact Us
Registered Office:
CitizenCard, 36 Bromells Road, London SW4 0BG
To contact us please use the CitizenCard Support Centre.
From the Support Centre you can:
- Submit a Query
- Login to your Support Account and View your Queries
- Subscribe to our Newsletter
- View the latest news
- View all FAQs
- Use the FAQ search feature
In the Support Centre if you can't find a solution to your problem in our FAQs, you can submit a query by selecting the appropriate department:
- Contact
- Complaint
- Application
- Visa Prepaid
- Classic
We will endeavour to respond as quickly as possible but please allow up to 48 hours for a response.




